Shipping policy

At KEI PROJECT, we are committed to delivering your order quickly, safely, and reliably across the United States. Please review our shipping policy for important details regarding processing times, delivery, and costs.

Shipping Area

We currently ship to all locations within the United States.

Order Processing

  • Order Cut-Off Time: 04:00 PM (Eastern Standard Time – New York)

  • Handling Time: 1 business days (Monday to Friday)

Orders placed after the cut-off time will be processed the following business day.

Transit Time

  • Estimated Delivery Time: 3–4 business days (Monday to Friday)

  • Delivery times may vary depending on your location and carrier logistics.

Shipping Cost

  • Shipping is completely FREE on all certain orders within the United States.

  • There are no additional handling or packaging fees.

Order Confirmation & Tracking

Once your order is processed, you will receive an email confirmation along with tracking details so you can monitor the delivery status.

Delivery Issues

If you experience any delays, damaged packages, or issues with delivery, please reach out to our support team for assistance. We’ll work with you and the carrier to resolve the issue promptly.

Contact Us

For any shipping-related questions, please don’t hesitate to contact us:

Business Hours:
Monday to Friday, 9 AM – 5 PM PST

KEI PROJECT
751 E Edna Pl
Covina, California, 91723
United States